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Discover New Ways To Make The Most Of Your Membership

Timely tips and winter-ready updates from Leigh Nieman

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Snow-dust and adventure await this winter
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The sweaters are out, and the colorful fall leaves are gradually giving way to the serene beauty of winter. Whether you’ve been exploring new destinations or simply planning your next getaway with a cozy pumpkin spice latte in hand, we hope your fall has been filled with warmth and wonder.

As always, the Hilton Grand Vacations team has been hard at work enhancing our resorts, elevating your experience and helping you create unforgettable vacation memories.

Let’s look at the latest news and updates from HGV this spring.

National Award for Our Caring Culture

Our caring philosophy runs through everything we do. Hilton Grand Vacations is proud to have been recognized in USA Today’s annual Best Places to Work list. This honor reflects our dedication to our values and our ongoing mission to support and serve our Team Members.

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Shared moments and joyful connections are at the heart of our vacations
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HGV Max Launches for Bluegreen Vacation Club

Last November, HGV Max launched for Bluegreen Members, allowing you to upgrade your membership to have even more vacation options. You’ll maintain many of your existing Bluegreen Vacation Club benefits and gain exciting features that enhance your ownership, including access to more resorts across the world.

The acquisition of Bluegreen Vacations means HGV has an expanded portfolio of properties across the United States. Access to these properties will start to become available to HGV Max Members by the end of 2025, so keep an eye out for more updates soon.

Check Your Inbox for the Latest Fee Updates

You should have received an important email from me earlier this month with updates about your membership for the year ahead. In case you missed it, here is a reminder for Embarc/Extraordinary Escapes, HGVClub and The Club Members and for Bluegreen Vacation Club Members. The message includes links to your 2025 rules and fees documents, as well as important reminders from HGV.

Leigh’s Booking Tips

With the warmer vacation season nearly upon us, we want to help everyone make the most of their membership, which is why understanding your reservation windows is so important.

Remember that the best time to book is as far out as the reservation window allows. If you’re looking to travel to a new destination, we recommend being flexible with your travel dates and looking for destinations where we have multiple resorts. Reservation windows vary by membership program and are provided on your Member website.

It is also worth checking upcoming deadlines for saving your points to maximize usage and booking online to save on fees. For more details, refer to your Club Rules or Member Directory guides on your Member website, which is a fantastic resource to help you with any inquiries.

There are multiple choices for Members when it comes to using your points and we advise expanding your options by using them early in the year. You can book trips throughout the year, save some or all your points for later use or borrow points from next year to take your ultimate escape right now. The Member website also highlights various reduced point stays throughout the year, so don’t forget to visit often.

Finally, to make sure you’re up to speed with the latest HGV news, bookmark newsletter.clubtraveler.com and magazine.clubtraveler.com on your browser.

I hope 2025 is a year to remember for your travel plans.

Adventure awaits,

Leigh Nieman
Senior Vice President, Club & Owner Services

Leigh’s Booking Tips

With the warmer vacation season nearly upon us, we want to help everyone make the most of their membership, which is why understanding your reservation windows is so important.

Finally, to make sure you’re up to speed with the latest HGV news, bookmark newsletter.clubtraveler.com and magazine.clubtraveler.com on your browser.

Couple on couch with laptop, woman pointing.

Plan your next vacation (and lots more) on your Member website

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Insider Essentials for November

Your Member website is your go-to hub for managing your ownership. Whether you’re booking, modifying or canceling reservations, exploring Member benefits or managing your points, the website is designed to help you make the most of your membership.

Want to stretch your points even further? Discover special offers and limited-time deals for HGV Members or Bluegreen Members at select resorts throughout the year. Plus, take advantage of these helpful tools:

Guest Certificates — Share your vacations with family and friends.
Assessment Billing and Club Dues — View and pay your statements online.
Loan and Mortgage Payments — Conveniently manage your payments.
Contact Information Updates — Keep your details current for seamless communication.
Resort Updates — Stay informed about property construction, amenity closures, parking instructions or other arrival tips.

Looking for expert guidance? Visit the unified Member website to register for one of our informative webinars hosted by Member Engagement Specialists, or explore on-demand videos filled with tips to help you maximize your membership.

Bring the Vacation Vibe Home

You can now bring home a touch of vacation spirit with Hilton Grand Vacations apparel and accessories, available at our online Owner Merch Store. Find the perfect item for yourself or as a thoughtful gift for a fellow traveler.

National Award for Our Caring Culture

Don’t Let Your Points Slip Away

As the end of the year approaches, it’s a great time for Members in HGVClub and HGV Max to review their points and make sure none are going to waste (deadlines for The Club and Embarc/Extraordinary Escapes have already passed).

One key date to keep in mind is November 30 — the next deadline to save unused points for future use. After this date, fees may increase depending on your membership, so acting early can help you avoid additional costs.

The fastest and easiest way to manage your points is by visiting the Points Management or My Points page on your Member website. While our Member Services team is always available to help via phone or email, please note that end-of-year wait times are longer during the busy holiday season.

In addition to saving points, Members can also deposit unused points with RCI Exchange or Destination Xchange to use them toward a future trip at resorts around the world.

Picturesque town by a river, flanked by green hills and white cliffs, with a cruise ship docked.

Our new hosted trips organize everything, so you don’t have to

Discover Sedona’s Local Flavor

With its red rock landscapes, vibrant arts scene and delicious Southwestern cuisine, there’s so much to explore on a visit to Sedona. In the latest installment of our “Club Traveler Local Picks” video series, Executive Vice President & Chief Customer Officer Derek De Salvia joins our resort team in Sedona, as they share some of their favorite local establishments.

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Spotlight on Hosted Trips

Earlier this year, we introduced our hosted trips program — a unique way to travel alongside fellow Members, HGV hosts and seasoned guides. This month, we take a deep dive into hosted trips on the Seasonal Spotlight page, an excellent place to start your adventure, whether it be to Paris or England.

Our Award-Winning Year

Hilton Grand Vacations continues its impressive streak of industry recognition with Club Traveler magazine earning 15 Charlie Awards from the Florida Magazine Association — marking six consecutive years of editorial excellence. The publication also secured design honors at the prestigious 2025 Eddie & Ozzie Awards, presented by Folio to celebrate outstanding content in national magazines.

Our commitment to workplace culture has earned significant acclaim, too. We achieved Great Place to Work recertification for the third consecutive year, while Newsweek awarded HGV 4.5 stars in its America’s Greatest Workplaces rankings, recognizing the company’s exceptional impact and dedication to Team Members.

These accolades reflect our commitment to delivering compelling content for Members and fostering an outstanding work environment for our teams. Read more about our recent award wins on our website.

“Wherever you travel this season, we hope it’s a trip to remember — and we’re here to help you turn your vacation dreams into reality. Thank you for entrusting us with your vacation experiences.

Adventure awaits,

Leigh Nieman
Senior Vice President, Club & Owner Services

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Make the most of Member benefits and personalized offers, just for you

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Tips From Leigh — Stay Safe From Timeshare Fraud

Unfortunately, like many other scams, timeshare fraud is on the rise. At Hilton Grand Vacations, we’re actively working with the authorities to crack down on these fraudulent operations — and we want to ensure you’re equipped to protect yourself, too. That’s why we’ve created a helpful new video that explains some of the techniques fraudsters may attempt and how to stay vigilant.

While spontaneity is part of the joy of travel, booking tours and dining reservations in advance prevents disappointment, especially in peak season.

To stay updated on the latest news and tips, bookmark newsletter.clubtraveler.com and magazine.clubtraveler.com.

Wishing you a fantastic summer vacation!

Stay updated with news and information about your membership program.